Refund Policy

We at GAMECARRY COACHING LTD aim to provide high-quality coaching services. This Refund Policy explains how we handle refunds for our digital products and coaching sessions.

1. Digital Products

• Eligibility: Refund requests for digital products may be considered if there is a demonstrable technical problem preventing access or use of the product.
• Process: To request a refund, contact our support team with your purchase details and a description of the issue.

2. Coaching Sessions

• Cancellation: If you need to cancel a scheduled session, please notify us at least 24 hours in advance. We will do our best to reschedule at a mutually convenient time.
• Refunds for Unused Sessions: If a coaching package includes multiple sessions and you choose not to use all of them, we may offer a pro-rated refund upon request, subject to review.

3. Non-Refundable Services

In certain cases, specific services may be non-refundable. Any such terms will be clearly stated before you purchase or book the service.

4. Disputes

If you have a complaint or wish to request a refund, please contact our support team first. We will make every reasonable effort to resolve the issue amicably.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Updates will be posted on our website with a new “Last updated” date.

For any questions regarding refunds or to initiate a refund request, please contact us at:

GAMECARRY COACHING LTD
Company number: 14198929
Registered office address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ